Return Policy
Return Policy
At Buzz Tech, we strive for complete customer satisfaction with every purchase! If you are not fully satisfied with your order, our Return Policy is designed to assist you in returning items easily.
Returns
Eligibility
To be eligible for a return, items must be unused, in their original condition, and packaged in their original packaging. It’s important to check the Return Policy details for each product before purchasing.
Return Window
You can return items within 7 days from the delivery date. Please ensure you initiate the return within this timeframe to qualify.
Non-Returnable Items
Certain items, such as final sale products and personalized items, cannot be returned. Always review the product page for specific Return Policy information regarding eligibility.
Return Process
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Contact Us: Email our Customer Support team at [your email address] with your order number and the reason for your return. We will provide you with return instructions within 1-2 business days.
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Ship the Item: Package your item securely and ship it to the return address provided in our instructions. We recommend using a trackable shipping method to ensure your return arrives safely.
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Refund Processing: After we receive and inspect your item, we will notify you of your refund status. Refunds will be processed back to the original payment method within 5-10 business days.
Exchanges
If you need a different size or color, please initiate a return for the item you no longer want and place a new order for the desired item. This will help expedite your exchange.
Refunds
Processing Time
Refunds are typically processed within 5-10 business days after we receive the item back at our facility.
Shipping Fees
Please note that original shipping fees are non-refundable. However, in cases of defective or incorrect items, we will cover the return shipping costs.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 7 days of delivery. Include photos of the damage, and we will arrange for a replacement or issue a refund as quickly as possible.
Questions?
If you have any questions about our Return Policy, feel free to reach out to us at gobuzztech1@gmail.com. Our customer service team is here to help you!